Clikdesk
Sales · Support · Complaints · Marketing

Every customer conversation, one orbit.

Clikdesk brings your pipeline, support tickets, complaints and email campaigns together — with an AI assistant that knows your customers.

Sales pipeline

Drag deals across stages in any currency and forecast revenue by probability.

Support & complaints

Tickets and reklamacije with priority, order reference, resolution and internal notes.

Marketing campaigns

Segment by status and tags, respect opt-outs and track every send.

AI assistant

Customer summaries, reply drafts for complaints and campaign copy in seconds.

Roles & teams

Owner, admin, sales, support and marketing — everyone sees what they need.

Built for the world

Multi-company workspaces, any country, any currency, any language.

API & web shop integration

Secure API keys send complaints and customers from Shopify, WooCommerce or your website straight into the CRM.

Automations

Complaint deadlines, automatic replies and daily reminders for deals that went quiet.

Sales & complaint reports

Win rate, reasons for lost deals, complaint resolution time and campaign results.

Reply templates

Answer common complaints in one click with your own approved wording.

Excel import & export

Bring customers in from Excel or shop exports and export contacts and tickets any time.

Frequently asked questions

Who is Clikdesk for?
Small and mid-sized companies whose sales, support and marketing teams want one shared view of every customer.
Can I manage product complaints?
Yes. Complaints have their own order reference, product, due date and resolution, inside the same support inbox.
Does it work for multiple companies?
Yes. Each company gets its own private workspace with roles for owner, admin, sales, support and marketing.
Can I connect my web shop?
Yes. Create an API key in Administration and your shop or website can open complaints and add customers automatically.
Can I export my data to Excel?
Yes. Contacts and support tickets export to a CSV file that opens directly in Excel.
What does the AI assistant do?
It summarizes customers, drafts replies to complaints and writes campaign copy based on your CRM data.